Vietnam and Cambodia: Mekong, Local Markets & Secluded Islands - 8 Days

Frequently asked questions

• What type of accommodation is provided on this tour?

  Accommodation will primarily be in multi-share hostels (typically 6-8 people per room), with options for mixed-gender and female-only dorms, and available upgrades to twin-share rooms (same gender).

• What is the age range for participants on this tour?

  The minimum age to join this trip is 18 years, and the maximum age is 35 years.

• What is the typical group size for this tour?

  The maximum group size is 24 people, with an average group size of 16 participants.

• What meals are included in the tour price?

  The tour includes 7 breakfasts, 2 lunches, and 1 dinner.

• What kind of transportation will be used during the tour?

  Transportation modes include private vehicles, motorbikes, boats, ferries, and walking.

• Are there any optional activities available during the tour?

  Yes, in Kampot, optional activities include a Rabbit Island Excursion, Kampot Pepper Farm Tour, Sunset Cruise, Cycle Tour, and a Tuk Tuk Tour (15USD per group).

• What local currencies will I need for this tour, and how should I manage my money?

  You will use Vietnamese Dong, US Dollar, and Cambodian Riel. It's best to carry money in debit cards for ATM withdrawals (Visa and Mastercard recommended) and some USD cash for emergencies. Credit cards are accepted in some larger establishments. Ensure USD notes are new and in good condition.

• Is tipping customary on this trip?

  Yes, tipping service providers such as waiters (around 10%), local guides, and drivers ($1.5-$3.5 USD per person per day) is customary. Tipping your Chief Experience Officer (CEO) is also appreciated, with a guideline of $20-25 USD per person per week.

• What are the main highlights of the tour?

  Highlights include sampling street food in Ho Chi Minh City, exploring Sam mountain and Hang cave Pagoda by motorbike, enjoying noodle soup from a floating vendor, visiting the moss-covered ruins in Monivong Bokor NP, and relaxing on the white-sand beaches of Koh Rong island.

• What are the visa and entry requirements for Vietnam and Cambodia?

  All countries require a valid passport (minimum 6 months validity). Vietnam visas need to be arranged ahead of time (minimum 2 weeks processing) as they are not available upon arrival. Cambodian visas can be obtained in advance or on arrival for approx. $30 USD with at least 2 passport photos. Note: If entering Cambodia via Phnom Den border from Vietnam, you're requested to apply for a visa on arrival only (e-visa is not applicable for this border). For air arrivals to Cambodia, complete the e-Arrival form online within 7 days of arrival.

• Are there any specific dress codes to follow to respect local customs?

  Yes, in Asia, it's recommended to wear loose, lightweight, long clothing that covers knees and shoulders, especially when visiting temples, mosques, or other holy sites, to dress respectfully.

• What should I know about safety and security on my trip?

  It is strongly recommended to use a neck wallet or money belt for valuables and leave expensive jewelry at home. Hotel safety deposit boxes are available. Be cautious of pickpockets in city centers. During free time, use good judgment for optional activities and travel in small groups or take taxis at night. Your Chief Experience Officer (CEO) has the authority to amend or cancel any part of the itinerary if deemed necessary due to safety concerns. Swimming, including snorkeling, is always at your own risk.

• Is travel insurance required for this trip?

  Yes, travel insurance is compulsory and must cover medical expenses, including emergency evacuation and repatriation (minimum USD200,000). Personal liability, cancellation, curtailment, and luggage loss coverage are strongly recommended. You will not be permitted to join the group without proof of insurance.

• What is the role of the Chief Experience Officer (CEO) on this tour?

  The CEO accompanies all group trips, takes care of logistics, provides information on destinations, suggests things to see and do, recommends local eateries, and introduces local friends. They have a broad general knowledge of the countries visited. Local guides are also used where specific knowledge will enhance the experience.

• Are there any health considerations I should know before traveling?

  You should consult your travel doctor for up-to-date medical travel information and required inoculations well before departure. It's recommended to carry a First Aid kit and hand sanitizers. Be aware that medical facilities can be remote, and CEOs are prohibited from administering drugs. In Asia, pharmacies often stock Western drugs, but bring the full drug name if purchasing prescription medication.

• When can I do my laundry on this trip?

  Laundry facilities are offered by some of our hotels for a charge. There will be times when you may want to or have to do your own laundry, so we suggest you bring non-polluting/biodegradable soap.

• What should I know about unexpected itinerary changes?

  During monsoon season (June to October), the itinerary may be subject to change based on weather conditions, especially regarding travel to Koh Rong island. Alternate activities and accommodations in a nearby town will be provided if boat travel is unsafe.

• Is there a program that supports local communities through tourism?

  Yes, Planeterra International Foundation is a non-profit organization that turns travel into impact by helping local communities earn an income from tourism. You can contribute through the 'Dollar-a-day Program' where 100% of your donation goes directly to Planeterra projects.

• What are some of the main highlights of this tour?

  Highlights include sampling street food in bustling Ho Chi Minh City, exploring Sam Mountain and Hang Pagoda by motorbike, experiencing floating markets, visiting the moss-covered ruins in Monivong Bokor National Park, and relaxing on Koh Rong island's pristine white sand beaches.

• Who will be leading our tour group?

  Our Chief Experience Officer (CEO) will lead the tour throughout, accompanied by local guides in specific areas.

• What type of accommodation is provided on this tour?

  Accommodation will primarily be in multi-share hostels (typically 6-8 people per room). Options for mixed-gender and female-only dorms are available, as well as upgrades to twin-share rooms (same gender).

• What meals are included in the tour?

  The tour includes 7 breakfasts, 2 lunches, and 1 dinner. Generally, meals are not included when there is a choice of eating options, providing maximum flexibility. Included breakfasts are typically Asian style. Vegetarian options are available, though choices may be limited in some areas.

• What modes of transportation will be used during the tour?

  Transportation will include private vehicles, motorbikes, boats, ferries, and walking.

• Is travel insurance required for this tour?

  Yes, travel insurance is compulsory for all participants. It must cover medical expenses, emergency evacuation, and repatriation, with a minimum coverage of USD $200,000.

• Is there an age restriction for this tour?

  Yes, the minimum age to join this trip is 18 years.

• How much emergency money should I have access to?

  It is recommended to have access to at least an additional USD $200 (or equivalent) as an emergency fund, for unforeseen circumstances that may require a change to the planned route.

• What currencies will I need and how should I carry money?

  The local currencies used are Vietnamese Dong, US Dollar, and Cambodian Riel. Debit cards for ATM withdrawals are the best way to carry money. USD cash, with notes newer than 2003 and in good condition, is recommended for emergencies when ATMs are not accessible. Credit cards may be used at some upmarket restaurants and larger stores.

• Are international flights included in the tour price?

  No, international flights are generally not included in the price of your tour, except for some combo tours traveling between two different countries.

• Is there a single supplement for solo travelers?

  No, our group trips are designed for shared accommodation, and solo travelers are paired in twin or multi-share accommodation with someone of the same sex, so there is no single supplement.

• What health precautions should I consider before this trip?

  Inoculations may be required; it is your responsibility to consult with your travel doctor for up-to-date medical travel information well before departure. We recommend carrying a First Aid kit, hand sanitizers/antibacterial wipes, and any personal medical requirements.

• What are the key safety and security tips for this tour?

  We strongly recommend using a neck wallet or money belt for valuables, leaving expensive jewelry at home, and utilizing hotel safety deposit boxes. A lock is recommended for securing your luggage. In cities at night, it is advisable to stay in small groups and take taxis.

• What is the recommended dress code to respect local customs?

  A conservative dress standard is recommended for Asia. Pack loose, lightweight, long clothing suitable for hot and humid climates. When visiting temples or holy sites, please dress respectfully, avoiding very short shorts/skirts and singlets/tank tops.

• Are laundry facilities available during the tour?

  Laundry facilities are offered by some hotels for a charge. You may also need to do your own laundry, so bringing non-polluting/biodegradable soap is suggested.

• What is the typical group size for this tour?

  The maximum group size is 24 travelers, with an average of 16.

• What optional activities are available?

  In Kampot, optional activities include a Rabbit Island Excursion, a Kampot Pepper Farm Tour, a Sunset Cruise, a Cycle Tour, and a Tuk Tuk Tour (USD $15 per group).

• What is the customary tipping practice on this tour?

  Tipping is customary in Asia; approximately 10% for service providers like waiters. For local guides and drivers, recommendations range from $1.5-$3.5 USD per person per day. For your CEO, a guideline of $20-25 USD per person per week is appreciated.

• Are there any important notes about the tour I should be aware of?

  This is a combo trip, meaning staff and some travelers may be continuing from or onto other tours. Be aware that some hotel rooms in major Vietnamese cities may not have windows. Also, you may need to show proof of exit from Vietnam to airline personnel, for which tour vouchers and details should suffice.

• What are the visa and passport requirements for Vietnam and Cambodia?

  A passport with a minimum of 6 months validity is required. Vietnam visas must be arranged at least 2 weeks in advance as they are not available upon arrival, and Vietnamese E-visas are an option. For Cambodia, visas can be obtained in advance or on arrival for approximately $30 USD (with at least 2 passport photos), but e-visas are not applicable if entering via the Phnom Den border from Vietnam.