Southern Africa: Kruger, Victoria Falls & Zimbabwe National Parks - 17 Days

Frequently asked questions

• What are the main highlights of this Southern Africa tour?

  The main highlights include a guided tour of Victoria Falls, iconic wildlife safaris in Chobe and Hwange National Parks, a boat safari on the Chobe River, a cultural performance at Simunye: The Spirit of Africa Show, an exclusive wildlife tracking experience with expert trackers, e-biking through Stellenbosch’s vineyards with wine tasting, and a tour of the dramatic Cape Peninsula.

• What types of accommodation are included in this tour?

  Accommodation types include Hotel (5 nights), Safari Lodges (9 nights), and Tented Camp Full Service with en suite bathrooms (2 nights).

• What meals are included during the trip?

  The tour includes 16 breakfasts, 13 lunches, and 15 dinners.

• How large will the group be for this tour?

  The maximum group size is 16 travelers, with an average of 12.

• Who will be leading the group on this tour?

  You will be accompanied by a group Chief Experience Officer (CEO)/driver throughout the tour, along with local guides. All leaders in Southern Africa are registered and licensed tourism guides with broad knowledge of the region's history, cultures, and wildlife. Safari guides are certified, skilled, and experienced drivers.

• What modes of transportation are used on this trip?

  Modes of transportation include private vehicle, walking, open-air safari vehicle, boat, and plane.

• Are international flights included in the trip cost?

  No, international flights are generally not included in the price of your tour. For some combo tours traveling between different countries, international flights may be included, please check with your booking agent for details.

• Are local flights included in the cost of the trip?

  Yes, any flights noted on the itinerary for this tour are included in the tour services provided. Flight tickets are provided by the tour operator during the tour.

• What are the health considerations for this trip, including vaccinations and malaria?

  It is compulsory to show a valid Yellow Fever Certificate if traveling to Botswana or South Africa from a Yellow Fever endemic country, or if transiting through one for more than 12 hours. Malaria is present in some regions; preventative medication (prophylaxis) and insect repellent are recommended. Consult your physician or local travel clinic at least one month before departure for the most up-to-date health information and recommended inoculations. Carry a basic first-aid kit and advise your tour leader of any medical conditions.

• What are the visa and entry requirements for this trip?

  All countries require a valid passport with a minimum of 6 months validity. Visa requirements vary by nationality and destination; it is your responsibility to check with your local embassy or consulate. Botswana has a $30 USD tourism levy for visitors (except SADC citizens), valid for 30 days and multiple entries.

• Is travel insurance compulsory for this trip?

  Yes, travel insurance is compulsory. It must cover medical expenses, including emergency evacuation and repatriation (minimum USD200,000 coverage). Personal liability, cancellation, curtailment, and loss of luggage/personal effects are strongly recommended.

• What is the policy for solo travelers regarding accommodation?

  Our group trips are designed for shared accommodation without a single supplement. Solo travelers are paired in twin or multi-share accommodation with someone of the same sex. If you book the 'My Own Room' option, you will receive your own single room for all night stops.

• What is the currency situation and how should I handle money exchange?

  In Zimbabwe, USD and South African Rand (ZAR) are most accepted, but other major currencies are also legal. In South Africa, the currency is ZAR. In Botswana, Pula (BWP) is used for local payments, but activities and drinks at campsites can be paid for in USD. It is strongly advised to bring ZAR or USD from your home country or exchange money before the tour. Credit cards are accepted in major cities but are not widely relied upon and may incur a 5-10% fee.

• Is tipping included or expected on this tour?

  On Geluxe Collection tours, tipping is included for all included activities and meals. Tipping is not included for the CEO or for porterage. For activities and meals not included in your itinerary, it is appropriate to tip 10% in Africa. A guideline for tipping the tour operator CEO is $10-$15 per person per day, which is entirely personal preference.

• How much emergency money should I bring?

  Please ensure you have access to at least an additional USD $200 (or equivalent) as an 'emergency' fund, for circumstances outside of our control that may require a change to the planned route.

• What are the optional activities available in Victoria Falls?

  Optional activities in Victoria Falls include the River Song Sunset Cruise (82 USD per person) and a Victoria Falls Helicopter Ride (15 minutes).

• What general safety and security measures should I be aware of?

  We recommend checking your government's travel advice. Use a neck wallet or money belt for valuables and leave valuable jewelry at home. Many hotels have safety deposit boxes. A lock for luggage is recommended. Your group leader may amend the itinerary for safety. Use good judgment for optional activities and consider traveling in small groups or taking taxis at night in cities.

• Are there any trip-specific safety considerations, especially in National Parks?

  When staying in Kruger National Park or any reserve, be aware of potentially dangerous wildlife like bats, spiders, snakes, scorpions. Do not walk around at night without a torch. Feeding any wildlife is prohibited as it can make them aggressive.

• What rules should I know regarding illegal drugs and the sex trade?

  Illegal drugs will not be tolerated. Possessing or using drugs contravenes local laws and puts the group at risk. Utilizing the services of paid sex workers is also not acceptable. Your Chief Experience Officer has the right to expel any group member who violates these rules.

• What should LGBTQ+ travelers know about safety and travel considerations on this trip?

  The safety and well-being of all travelers, including those who identify as part of the LGBTQ+ community, is a priority. Specific resources and tools (like Equaldex) are available to help ensure safety and comfort. It is encouraged to review these resources.

• When and where can I do laundry during the trip?

  Laundry facilities are offered by some hotels for a charge. It is suggested to bring non-polluting/biodegradable soap as there will be times you may need to do your own laundry.

• What is Planeterra and how does this tour support it?

  Planeterra International Foundation is a non-profit organization dedicated to turning travel into impact by helping local communities earn income from tourism. They develop and support community-owned businesses that empower local people and protect the environment. The tour operator is Planeterra’s largest corporate donor, covering all operating costs, so 100% of any donations go directly to Planeterra projects.

• Can I use a drone in National Parks?

  No, the use of drones in national parks in Southern Africa is prohibited.

• Are there elevators in the accommodation properties?

  Please be aware that properties with only two stories may not have elevators installed, and climbing stairs with your luggage will be necessary.

• What is the travel style of this tour?

  This tour falls under 'The Geluxe Collection' travel style, offering a blend of iconic wildlife encounters, cultural experiences, and a touch of indulgence.

• What type of accommodation is included on this tour?

  The tour includes a mix of Hotel stays (5 nights), Safari Lodges (9 nights), and Full-Service Tented Camps with en suite bathrooms (2 nights).

• What is the minimum and maximum age for participants on this tour?

  The minimum age for participants is 18 years, and the maximum age is 100 years.

• What is the typical group size for this tour?

  The maximum group size is 16 travelers, with an average group size of 12.

• Are meals included in the tour price?

  Yes, the tour includes 16 breakfasts, 13 lunches, and 15 dinners. Tipping for all included activities and meals is also covered.

• What is the physical rating for this trip?

  This tour has a physical rating of 3, indicating a moderate level of activity.

• Are international flights included in the cost of the trip?

  No, international flights are generally not included in the price of your tour. However, local flights mentioned in the itinerary are included.

• Is there an extra cost for solo travelers?

  No, solo travelers do not pay more. Our group trips are designed for shared accommodation, and single travelers are paired in twin or multi-share accommodation with someone of the same sex.

• What currencies are accepted in the countries visited?

  In Zimbabwe, the US Dollar and South African Rand are most accepted. The Botswana Pula, Pound sterling, Euro, Australian dollar, Chinese yuan (renminbi), Indian rupee, and Japanese yen are also legal tender. In South Africa, the currency is the South African Rand (ZAR). In Botswana, payments at supermarkets and post offices are made with Pula (BWP), but activities and drinks at campsites can be paid for in USD. It is strongly advised to bring ZAR or USD from your home country or exchange money before the tour begins.

• What are the health considerations for this tour?

  It is compulsory to show a valid Yellow Fever Certificate if you are traveling from or transiting through a Yellow Fever endemic country to Botswana, South Africa, or Zimbabwe. Malaria is also a risk in some regions; preventative medication and insect repellent are recommended. We advise consulting your family physician or a travel clinic at least one month before departure for up-to-date health information and recommended inoculations.

• What kind of guides will accompany the tour?

  You will be accompanied by a Chief Experience Officer (CEO) who acts as the group manager and leader, and an expert driver throughout the tour. Local guides are also used where specific knowledge enhances the experience, and all safari guides are certified and experienced.

• Is travel insurance required for this trip?

  Yes, travel insurance is compulsory. A minimum coverage of USD200,000 for medical expenses, emergency evacuation, and repatriation is required. We also recommend coverage for personal liability, cancellation, curtailment, and loss of luggage.

• Are drones allowed in national parks?

  No, the use of drones in national parks in Southern Africa is prohibited.

• What are the main highlights of this trip?

  Key highlights include a guided tour of Victoria Falls, wildlife safari drives in Chobe and Hwange National Parks, a Chobe River boat safari, the Simunye: The Spirit of Africa Show, a wildlife tracking experience in Pridelands Conservancy, e-biking through Stellenbosch's vineyards, and a full-day tour of the Cape Peninsula including Table Mountain.

• What are the optional activities available?

  Optional activities include the Victoria Falls Helicopter Ride (15 Mins) and the Riversong Sunset Cruise (82 USD per person).