Mexico Family Journey: The Heart of the Yucatán - 8 Days

Frequently asked questions

• What are the main highlights of the Mexico Family Journey?

  The main highlights include a visit to the Sian Ka’an Biosphere Reserve for a boat ride with a Maya-owned cooperative followed by a float through mangrove-lined canals past ancient ruins, an exploration of Chichen Itzá and the iconic El Castillo pyramid with an expert guide, an immersive experience at a historic working hacienda with a hands-on cochinita pibil cooking experience, swimming in cenotes (natural sinkholes sacred to the ancient Maya), and participating in communal life in the Maya community of Yaxunah where you’ll prepare a historical dish.

• What are the age restrictions for participants on this Family Journey?

  Family Journeys are designed for groups traveling with children between the ages of 7 and 17. Your group must include a child to book, and anyone under the age of 18 must be accompanied by an adult. Additionally, one adult can only accompany up to two minors.

• What kind of accommodation is provided on this tour?

  Accommodation will be in hotels for 7 nights. Rooming is based on double occupancy (2 passengers / 2 beds per room); other room configurations are on request and cannot be guaranteed. Hotel standards may differ from your home country, and properties with two stories may not have elevators.

• What meals are included in the tour price?

  The tour includes 7 breakfasts, 5 lunches, and 1 dinner.

• What is the maximum group size for this tour?

  The maximum group size for this tour is 20 travelers.

• Who will be leading the tour group?

  The group will be accompanied by two National Geographic Expedition Leaders throughout, along with local guides for specific activities and sites.

• What modes of transportation are used during the tour?

  Transportation during the tour will include private vehicles, boats, and walking.

• Is travel insurance required for this trip?

  Yes, travel insurance is compulsory to participate. A minimum coverage of USD200,000 for medical expenses, including emergency evacuation and repatriation, is required. It is strongly recommended that the policy also covers personal liability, cancellation, curtailment, and loss of luggage.

• Is tipping included or expected on this trip?

  Local tipping for guides, drivers, and gratuity for included meals is covered. Tipping for your two National Geographic Expedition Leaders is appreciated at the end of the trip, with a guideline of $5-7 USD per person, per day.

• What should I know about currency and payment methods while on this tour?

  Credit cards and debit cards (especially Visa) are useful for cash advances, but there are no guarantees they will work everywhere in Latin America; check with your bank. A combination of US dollars cash and cards as backup is best. Be aware that a 5%-10% fee may apply for credit card purchases. Bring notes in good condition and denominations lower than 100 USD for easier exchange.

• Do parents/guardians need to supervise their children at all times?

  Yes, all parents/guardians are required to supervise their children at all times throughout the tour and may not leave them under the supervision of the Expedition Leader, local guides, or drivers. Children are not to be left unattended.

• What should I know about safety and security on this trip?

  It is recommended to check your government's travel advice before departure. Use a neck wallet or money belt for valuables, and leave expensive jewelry at home. Many hotels offer safety deposit boxes. While the cities are generally safe during the day, it's recommended to stay in small groups and take taxis at night. Water-based activities have an element of danger; participate only when accompanied by a guide.

• Are laundry facilities available during the trip?

  Laundry facilities are offered by some hotels for a charge. If not available at your hotel, your Expedition Leader can direct you to a nearby laundromat.

• What is the Planeterra Foundation?

  The Planeterra International Foundation is a non-profit organization dedicated to creating positive impact through travel by helping local communities earn income from tourism. They support community-owned businesses that empower Indigenous people, women, and youth, and protect the environment. The tour operator is Planeterra’s largest corporate donor, ensuring 100% of your donation directly supports these projects.

• Are there any specific rules or policies I should be aware of?

  Illegal drugs are not tolerated and contravene local laws, posing a risk to the group. The exploitation of people in the sex trade is also completely contrary to the tour operator's philosophy. Expedition Leaders have the right to expel any group member violating these policies without refund.

• Are international flights included in the trip price?

  No, international flights are generally not included in the price of this tour, though some combo tours may include them. You should contact your airline for check-in times and baggage allowances.

• Is there a departure tax I need to pay?

  Depending on the exchange rate, a departure tax of approximately $48 USD per person may be required. You should contact your airline to confirm if this tax is already included in your ticket price.

• How much emergency money should I bring?

  It is recommended to have access to at least an additional USD $200 (or equivalent) as an emergency fund, for use in rare circumstances outside of our control that may require a change to the planned route.

• Can I book a single room?

  Yes, if you have booked the "My Own Room" option for this tour, you will receive your own single room for all night stops.

• Are there any optional activities available?

  Yes, optional activities include a Tulum Day Trip, beach time in Playa del Carmen, and walking along Fifth Avenue in Playa del Carmen.