Tanzania & Zanzibar: The Serengeti, Ngorongoro Crater & Island Shores - 10 Days

Frequently asked questions

• Are international flights included in this trip?

  No, international flights are generally not included in the price of your tour. However, on some combo tours travelling between two different countries, international flights are included as part of the itinerary and price of the tour. Please speak to your GCO or booking agent for further details. In addition, check-in times and baggage allowances/restrictions vary by airline and can change at any time. For the most up-to-date information for your flight, please contact your airline. We recommend checking in online in advance to avoid potential delays at the airport.

• Are local flights included in the cost of the trip?

  All local flights are included in the cost of your tour unless otherwise noted. Internal flight tickets are issued locally and will be given to you prior to the flight departure. It is important that we have your passport information at the time of booking in order to process these tickets. Please note, internal flights on this tour have a maximum checked luggage weight of 15kg (33 lbs).

• Are there any health considerations I should know before travelling?

  We recommend you contact your family physician, or your local travel clinic for the most up-to-date health information at least one month before departure. Travellers should also carry a basic first-aid kit and hand sanitizers/antibacterial wipes on their travels. Medical facilities are basic throughout these countries. For your own safety, we strongly recommend that you advise your tour leader of any medical condition that may affect you while travelling with the group. Your tour leader will be able to inform you of local health advisories (e.g. drinking water quality). Please ensure you have all the inoculations recommended by your doctor. Yellow Fever Certificate Note: It is compulsory to show a valid Yellow Fever Certificate if you are travelling to the following the tour operator-visited countries from a Yellow Fever endemic country: Botswana, Ethiopia, Kenya, Madagascar, Malawi, Mozambique, Rwanda, South Africa, Swaziland, Uganda, Zambia, Zimbabwe. For some of these countries, proof of Yellow Fever vaccination is also required for passengers who have travelled more than 12 hours through the airport of an endemic country. If other countries not endemic to Yellow Fever have been visited after visiting an endemic country, then a Yellow Fever certificate may still be required on entry. Please check country-specific regulations before your departure. Malaria is a mosquito-borne disease that is present in some regions in Africa. Risk of malaria can increase during periods of heavy rain, during the rainy seasons, and in densely populated areas of Southern & East Africa. To prevent malaria, we recommend speaking to your doctor about taking preventative medication (prophylaxis), combined with regular use of insect repellent spray/cream. Please check updated travel health advisories specific to malaria before your departure.

• Does the tour operator have an email newsletter I can subscribe to?

  Our adventure travel e-newsletter is full of travel news, trip information, interesting stories and contests. To avoid missing out on special offers and updates from the tour operator, subscribe at www.gadventures.com/newsletters/ Stay current on how our company invests in our global community through our foundation – Planeterra. Sign up for Planeterra's monthly news to learn more about how to give back and support the people and places we love to visit.

• How large will the group be?

  Max 12, Avg. 8

• How much emergency money should I bring on this trip?

  Please also make sure you have access to at least an additional USD $200 (or equivalent) as an 'emergency' fund, to be used when circumstances outside our control (ex. a natural disaster) require a change to our planned route. This is a rare occurrence!

• How much spending money do I need for my trip?

  Every traveller is different and therefore spending money requirements will vary. Some travellers may drink more than others while other travellers like to purchase more souvenirs than most. Please consider your own spending habits when it comes to allowing for drinks, shopping and tipping. Please also remember the following specific recommendations when planning your trip.

• Is there an extra cost for travelling solo?

  We believe solo travellers should not have to pay more to travel so our group trips are designed for shared accommodation and do not involve a single supplement. Single travellers joining group trips are paired in twin or multi-share accommodation with someone of the same sex for the duration of the trip. Some of our Independent trips are designed differently and solo travellers on these itineraries must pay the single trip price.

• Is travel insurance required for my trip?

  Travel insurance is compulsory in order to participate on any of our trips. When travelling on a group trip, you will not be permitted to join the group until evidence of travel insurance has been sighted by your leader, who will take note of your insurance details. When selecting a travel insurance policy we require that at a minimum you are covered for medical expenses including emergency evacuation and repatriation. A minimum coverage of USD200,000 is required. We strongly recommend that the policy also covers personal liability, cancellation, curtailment and loss of luggage and personal effects. Some tours include adventure activities that require extra coverage (e.g. crampon use); please review your itinerary and make sure that you are covered for all included activities. If you have credit card insurance we require proof of purchase of the trip (a receipt of credit card statement) with a credit card in your name. Contact your bank for details of their participating insurer, the level of coverage and emergency contact telephone number.

• Should I be tipping on my trip?

  On the Geluxe Collection tours, tipping is included for all included activities and meals. Tipping is not included for the CEO or Porterage. Should you want some basic guidelines on tipping for the activities you do on your own, please see below. At the end of each trip if you felt your the tour operator CEO did an outstanding job, tipping is appreciated. The amount is entirely a personal preference, however as a guideline would be $10-$15 per person, per day. For meals and activities not included in your itinerary, it is appropriate in Africa to tip 10%. Though not compulsory, tipping is expected. Although it may not be customary to you, it is of considerable significance to the people who will take care of you during your travels and shows an expression of satisfaction.

• What activities are optional on this trip?

  Serengeti National Park: - Serengeti Balloon Safari; Zanzibar: - Mnemba Island Visit

• What are the main highlights of this trip?

  Safari across the Serengeti with a front row seat to the Great Migration, Descend into the ancient Ngorongoro Crater for an unforgettable wildlife encounter, Picnic beside Hippo Lake with the African landscape as your dining room, Learn local recipes and share a long lunch in the village of Mto wa Mbu, Unwind on Zanzibar's pristine beaches with a BBQ lunch and turquoise waters

• What are the modes of transportation on my trip?

  Private vehicle, plane, walking, open-air safari vehicle, boat

• What do I need to know to about safety and security on my trip?

  Many national governments provide a regularly updated advice service on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure. We strongly recommend the use of a neck wallet or money belt while travelling, for the safe keeping of your passport, air tickets, travellers' cheques, cash and other valuable items. Leave your valuable jewelery at home - you won't need it while travelling. Many of the hotels we use have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage. When travelling on a group trip, please note that your group leader has the authority to amend or cancel any part of the trip itinerary if it deemed necessary, due to safety concerns. Your Chief Experience Officer (CEO) will accompany you on all included activities. During your trip you will have some free time to pursue your own interests, relax and take it easy and explore at your leisure. While your CEO will assist you with options available in a given location, please note that any optional activities you undertake are not part of your itinerary, and we offer no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgement when selecting an activity in your free time. Although the cities visited on tour are generally safe during the day, there can be risks to wandering throughout any major city at night. It is our recommendation to stay in small groups and to take taxis to and from restaurants, or during night time excursions. Water based activities have an element of danger and excitement built into them. We recommend only participating in water based activities when accompanied by a guide(s). We make every reasonable effort to ensure the fun and adventurous element of any water based activities (in countries with varying degrees of operating standards), have a balanced approach to safety. It is our policy not to allow our CEOs to make arrangements on your behalf for water based activities that are not accompanied by guide(s). Swimming, including snorkeling, is always at your own risk. Read more about travel safety for ways to further enhance your personal safety while traveling.

• What happens if I experience problems when arriving?

  We don't expect any problems, and nor should you, but if for any reason you are unable to commence your trip as scheduled, please refer to the emergency contact details provided in this dossier and contact us as soon as possible. If you have a pre-booked transfer, and you have not made contact with our representative within 30 minutes of clearing customs and immigration, we recommend that you make your own way to the Starting Point hotel, following the Joining Instructions. Please apply to your travel agent on your return for a refund of the transfer cost if this occurs.

• What is Planeterra?

  Planeterra International Foundation is a non-profit organization committed to turning travel into impact by helping local communities earn an income from tourism. Planeterra connects underserved local communities to the benefits of tourism by developing and supporting small community-owned businesses. These businesses support Indigenous people, empower women, grant youth access to employment opportunities, and protect the environment. Planeterra also works to ensure these businesses have a thriving customer base by integrating their projects into the tour operator’ itineraries globally. the tour operator is Planeterra’s largest corporate donor, covering all operating costs, so 100% of your donation will bring opportunity to people in need. the tour operator Dollar-a-day Program - Make Every Day Count - Turn your travel into impact with Planeterra Foundation. Did you know? Most communities around the world do not benefit from tourism. Give back to the places you visit on your travels by creating opportunities for local people to earn an income, and protect the environment. Make every day count by donating $1/day for the length of your trip, and join us in empowering the communities you will visit when you travel. 100% of your donation goes directly to Planeterra projects.

• What is the joining hotel?

  For details of your joining hotel please refer to your tour voucher, G Account, the the tour operator App or contact your travel agent.

• What is the maximum number of travellers on this tour?

  12

• What kind of accommodation can I expect on this trip?

  Hotel (4 nts), Tented Safari Camp (3 nts), Safari Lodge (2 nts).

• What meals are included in this trip?

  9 breakfasts, 7 lunches, 8 dinners

• What rules should I know before joining this trip?

  Illegal drugs will not be tolerated on any trips. Possessing or using drugs not only contravenes the laws of the land but also puts the rest of the group at risk. Smoking marijuana and opium is a part of local culture in some parts of the world but is not acceptable for our travellers. Our philosophy of travel is one of respect towards everyone we encounter and in particular the local people who make the world the special place it is. The exploitation of people in the sex trade is completely contrary to this philosophy. Our CEOs have the right to expel any member of the group if drugs are found in their possession or if they utilize the services of paid sex workers, in any capacity.

• What should I know about currency, credit cards, and exchanging money while on this tour?

  The local currency in Tanzania is the Tanzanian Shilling (TSH). Shillings can be obtained locally by changing foreign currency or by using ATMs (where available) which will disperse local currency. Your CEO will inform you where you can change money throughout the tour and approximately how much money you will need for each country. The easiest foreign currency to exchange for locally for any of the local currencies is the $US; however the British Pound and Euro may also be exchanged as well. Please note that due to past problems with forgery, $US notes that are older than year 2006 are not accepted in Africa. Large note ($US 50, $US 100 etc) can be difficult to change in some places, but will gain you the best exchange rate. If you plan to rely on cash, please bring foreign currency (Euro, Pound, USD) with you, as it is often expensive to buy these currencies locally. And in more rural areas, it is often not likely. If you plan to buy your visas at borders, you will need to bring $USD cash to pay for these visas. Please note you cannot use the local currency or any other currency to buy these visas- they must be purchased in USD. Please do not bring Travellers’ cheques to Africa. They are difficult if not impossible to exchange in many places. Visa/Plus system cards are the most widely accepted debit cards. it is harder to find machines Mastercard/Cirrus cards. We highly recommend that if you hold a Mastercard, you obtain a Visa card prior to departure and travel with both. This is also useful should something unforeseen happen to one of your cards during your travels. While there are many ATMs in the major centres, there are no guarantees that your credit or debit cards will actually work in Africa. Check with your bank. Credit cards can be used in major cities and towns ONLY but please do not rely on them as a method of payment because they are generally not widely accepted. You should be aware that to purchase products or services on a credit card a fee of 5%-10% usually applies. The majority of our optional activities can also be paid by credit card. Your CEO will advise on these. Please note that in many areas there may be occasional power-outages, where there will be no electricity for hours at a time. In addition, ATMs outside of larger centers often run out of cash or can be out of order unexpectedly. These factors could affect your ability to access money from ATMs. As such, please do not rely on credit or debit cards as your only source of money. A combination of foreign currency and debit/credit cards for cash advances is best. Always take more rather than less, as you don't want to spoil the trip by constantly feeling short of funds. As currency exchange rates can fluctuate often we ask that you refer to the following website for daily exchange rates: www.xe.com.

• What should LGBTQ+ travellers know about safety and travel considerations on this trip?

  The safety and well-being of all of our travelers is a priority at the tour operator and that includes our travelers who identify as part of the LGBTQ+ community. We recognize that there are specific concerns and questions you may have about your adventure in terms of safety and security. We encourage you to visit our LGBTQ+ page for useful resources to ensure you feel safe and comfortable throughout the duration of your trip. The Equaldex tool linked on this page can be of particular help when deciding where you may want to visit next.

• What the visas and entry requirements for my trip?

  All countries require a valid passport (with a minimum 6 months validity). Contact your local embassy or consulate for the most up-to-date visa requirements, or see your travel agent. It is your own responsibility to have the correct travel documentation. Visa requirements for your trip will vary depending on where you are from and where you are going. We keep the following information up to date as far as possible, but rules do change and sometimes without warning. While we provide the following information in good faith, it is vital that you check the information yourself and understand that you are fully responsible for your own visa requirements. Tanzania Host information for the online Visa application for travellers: 1) Host – the tour operator 2) Full Name - the tour operator 3) Email – experience@gadventures.com 4) Relationship – Tour Operator 5) Mobile No - +255 754 400 141 6) Company Name / Organisation registration No - the tour operator 7) Physical Address: P.O.Box 1912, Boma Road, Arusha IMPORTANT NOTE: It may be required to show a Yellow Fever certificate upon entering the country. Please check in with your local consulate and health expert for advice on Yellow Fever and other inoculations required for this area. ******************** Zanzibar: As of October 1st 2024, Zanzibar will be introducing a new mandatory Inbound Travel Insurance from the Zanzibar Insurance Corporation (ZIC) that all travellers to the island of Zanzibar must obtain for the duration of their stay. For more information and to apply for the insurance policy, we kindly request that you visit the Zanzibar Insurance Corporation page. Information is accurate as of September 1st, 2024.

• What transportation will we take on this trip?

  This trip is done in private 7 seat 4x4 Land cruiser vehicles. With sliding windows and a large pop-up roofs, these vehicles are designed for wildlife viewing. If there is a large group, 2 vehicles will be used.

• What's Included

  Your G for Good Moment: Mto wa Mbu Banana Plantation Bike Ride or Village Walk & Community Lunch, Mto wa Mbu Your Welcome Moment: Meet Your CEO and Group Your OMG Day: Lake Manyara Safari Drive or Elephant Cave Walk & Coffee Plantation Tour, Karatu Your Discover Moment: Nungwi. Complimentary Arrival and Departure Transfers. Welcome and Farewell dinners. Picnic lunch at Hippo lake. Crater Rim View Point Visit. Safari drive inside Ngorongoro Crater. Serengeti National Park safari drives. Wildlife Safari Drives near Ngorongoro Highlands. Banana Plantation Bike Ride or Village Walk on return to Arusha. Internal flight between Arusha & Zanzibar. Stone Town walking tour. Nakupenda Beach Trip with dhow and BBQ lunch. Free day in Zanzibar. All tips included for activities and meals, except for CEO and porterage. All transport between destinations and to/from included activities

• Where will we stay during the trip?

  Hotel (4 nt), Tented Camp (3 nts), Safari Lodge (2 nts).

• Who should I contact in case of an emergency?

  Should you need to contact us during a situation of dire need, it is best to first call either the the tour operator Local Representative (if one is listed below) or our the tour operator Local Office. If for any reason you do not receive an immediate answer, please leave a detailed message and contact information, so they may return your call and assist you as soon as possible. AIRPORT TRANSFER If you have purchased an arrival through the tour operator or if an arrival transfer is included in the cost of your tour, please note that: Your arrival transfer has been arranged based on flight information provided to us. If you are advised of a flight schedule change or flight cancellation within 48 hours of your scheduled arrival time, please call the emergency contact number to advise of your new arrival flight information. If you do not, we will not be able to rearrange your arrival transfer and you will need to make your own way to the starting hotel at your own expense. If your arrival transfer does not arrive within 30 minutes after you have exited the arrivals area please take a taxi to your start point hotel. EMERGENCY CONTACT NUMBERS the tour operator Local Representative (Tanzania) During office hours, 9am-5pm local time: From outside Tanzania: +255 754 400 141 From within Tanzania: 0754 400 141 the tour operator Local Office (Nairobi, Kenya) From outside Kenya: +254 727 208 832 From within Kenya: 0727 208 832 If you are unable for any reason to contact our local office, please call the numbers listed below which will connect you directly with our Sales team who will happily assist you. Hours of operation by region can be found here. Toll-free, North America only: 1 888 800 4100 Calls from UK: 0344 272 0000 Calls from Germany: 0800 365 1000 Calls from Australia: 1 300 796 618 Calls from New Zealand: 0800 333 307 Outside North America, Australia, New Zealand, Germany and the UK: +1 416 260 0999

• Who will be leading the group?

  CEO (Chief Experience Officer) throughout.

• Will I get my own room?

  Please note that if you have booked the "My Own Room" option for this tour, you will receive your own single room for all night stops