New Zealand – North Island Multisport - 8 Days

Frequently asked questions

• What kind of activities are included in the tour?

  This tour offers a variety of active and cultural experiences, including cycling through Karangahake Gorge, an exclusive introduction to the All Blacks, hiking the Tongariro Alpine Crossing (weather dependent), a jet boat ride along the Whanganui River, a traditional Hangi dinner, and opportunities to explore geothermal areas and Maori culture in Rotorua.

• What is the physical rating for this tour?

  The tour has a physical rating of 3, indicating it is an active tour. Participants should have at least an average level of fitness and mobility, being able to walk unaided, climb 3-4 flights of stairs, step on and off small boats, and carry their own luggage.

• What types of accommodation are used on this tour?

  Accommodation includes a mix of hotels (5 nights) and lodges (2 nights). Rooms are typically twin-share, chosen to offer local flavour. Towels and soap are not always provided, and bathroom and showering facilities are usually shared and rarely en-suite.

• Are meals included in the tour price?

  Six breakfasts, three lunches, and three dinners are included. Generally, other meals are not included to provide flexibility in dining choices, though groups often eat together. Your CEO will be able to suggest local restaurants. Included breakfasts are usually continental style (cereal, milk, bread, spreads, juice, tea, and instant coffee).

• What is the minimum and maximum age for participants on this tour?

  The minimum age to join this tour is 12 years old, and the maximum age is 100 years old.

• What is the typical group size for this tour?

  The tour accommodates a minimum group size of 1 and a maximum of 16 participants.

• Who will be leading the tour?

  The tour is accompanied by a Chief Experience Officer (CEO) who acts as the group manager, leader, and driver. They have broad general knowledge of the countries visited and will organize and lead activities. Local guides are also used for more specific expertise.

• What is the policy for solo travellers regarding accommodation?

  Solo travellers are paired in twin or multi-share accommodation with someone of the same sex, as the tour is designed for shared accommodation and does not offer a single supplement option for individual rooms.

• Is tipping customary in New Zealand?

  Tipping service providers is not customary in New Zealand, but for outstanding service (e.g., in quality restaurants), a tip of up to 10% is appreciated. Tipping local guides is not expected unless specifically advised by your CEO. A small tip (5-10 NZD per person, per day) for your CEO is also not expected but appreciated.

• What currency is used in New Zealand and how should I manage my money?

  The currency in New Zealand is the New Zealand Dollar (NZD). Credit cards are accepted almost everywhere. ATMs are commonly available, but it's advisable to check if your debit card PIN is compatible (many ATMs only accept 4-digit PINs). It's recommended to carry a combination of local currency (preferably smaller bills), traveller’s cheques, and credit cards. Currency exchange is available at airports and banks.

• Will I have internet access during the tour?

  Wifi and internet access may not be as readily available in New Zealand as in other parts of the world. There may be additional charges to connect, and speeds might be slower than you are accustomed to.

• Are there any special considerations for public holidays?

  During public holidays in New Zealand (such as Christmas, New Years Day, Easter, and Anzac Day), there may be some limitations on services and disruptions to schedules. While tours generally operate effectively, some optional activities and restaurants may be closed, and slight itinerary adjustments might occur.

• Can I upgrade to an E-bike for the Karangahake Gorge Cycling?

  Yes, an E-bike upgrade is available for the Karangahake Gorge Cycling excursion on Day 2 at an additional cost of NZ $50. This can be arranged with your CEO at the welcome meeting on Day 1 of the trip.

• What happens if the Tongariro Alpine Crossing is closed due to weather?

  The Tongariro Alpine Crossing trek is highly weather-dependent and will only take place if conditions are safe. In the event of inclement weather, alternate activities will be arranged.