Essential France, Spain & Portugal - 17 Days

Frequently asked questions

• What countries and major cities will this tour cover?

  This tour covers France (Paris, Lyon, Nîmes), Spain (Barcelona, Madrid, Seville), and Portugal (Porto, Lisbon, Évora, Olhão).

• What are the main highlights included in this trip?

  Highlights include standing beneath the Basilica of Notre Dame of Fourvière in Lyon, marveling at the ancient Roman-built Pont du Gard aqueduct, experiencing live Flamenco and traditional Fado performances, and visiting a port wine cellar in historic Porto. The tour also includes a Paris-by-night orientation walk, CEO-led walking tours, a farm-to-table lunch, Chapel of Bones visit in Évora, and various metro tickets for city exploration.

• What type of accommodation can I expect on this tour?

  You will stay in hotels for all 16 nights. These are typically small, family-run hotels or pensions in central locations, offering clean, safe, and simple accommodations. Please note that most accommodation in Europe does not have air conditioning, but hotels usually provide fans upon request.

• What meals are included in the tour price?

  The tour includes 16 breakfasts, 1 lunch, and 1 dinner.

• What forms of transportation will be used on this trip?

  Intercity transport will mainly be by public bus and train, which are generally very good in France, Spain, and Portugal. Within cities, public transport like metro and taxis, as well as walking, will be used to get to stations and explore. You should be able to comfortably carry your luggage for short distances (up to 15 minutes walk).

• Are there any age restrictions for joining this trip?

  You must be 18 years old to travel unaccompanied. For minors traveling with a guardian over 21 years old, the minimum age is 12.

• How large will the tour group be?

  The maximum group size is 16 travelers, with an average group size of 12.

• What should LGBTQ+ travelers know about safety and travel considerations on this trip?

  The tour operator prioritizes the safety and well-being of all travelers, including the LGBTQ+ community. Resources are available on their LGBTQ+ page for specific concerns, and the Equaldex tool can assist in researching destinations.

• What should I know about currency, credit cards, and exchanging money while on this tour?

  Credit and debit cards, especially Visa, are useful for cash advances, and ATMs are widely available. However, it's recommended not to rely solely on cards. A combination of Euros, traveler's cheques, and cards is best. Be aware that a 5-10% fee may apply to credit card purchases. For daily exchange rates, refer to www.xe.com.

• How much emergency money should I bring?

  It is recommended to have access to at least an additional USD $200 (or equivalent) as an emergency fund for unforeseen circumstances that might require changes to the planned route.

• Is travel insurance required for this trip?

  Yes, travel insurance is compulsory. You will need a minimum coverage of USD200,000 for medical expenses, including emergency evacuation and repatriation. Personal liability, cancellation, curtailment, and loss of luggage are also strongly recommended. Proof of insurance will be required by your leader.

• Will I have my own room, or is there a single supplement?

  For group trips, the accommodation is designed for shared rooms, and there is no single supplement. Single travelers are paired with someone of the same sex. If you book the "My Own Room" option, you will receive a single room for all night stops, but be aware these may be smaller than double-occupancy rooms in European hotels.

• Should I be tipping on my trip?

  Tipping is customary in Europe. A general guideline is 10% for wait staff and €1-€2 for other service providers. For local guides, €3-€5 per day is recommended, and for your Chief Experience Officer (CEO), €30-€40 per person per week is a guideline for excellent service.

• What are the general safety and security considerations for this trip?

  It is advised to check your government's travel advice before departure and use a neck wallet or money belt for valuables. Leave expensive jewelry at home, and utilize hotel safety deposit boxes. A lock for luggage is recommended. Your CEO has the authority to amend the itinerary for safety reasons. During free time, use good judgment for optional activities and consider traveling in small groups or taking taxis at night in major cities. Always keep an eye on your belongings, especially in busy areas like bus and train terminals.

• How should I dress to respect local customs during the tour?

  When visiting places of religious worship, travelers are expected to dress modestly, with shoulders and knees covered.

• When can I do my laundry on this trip?

  Some hotels offer laundry facilities for a charge, or your CEO can direct you to the nearest laundromat. Bringing non-polluting/biodegradable soap for handwashing is suggested.

• Who will be leading the group?

  A Chief Experience Officer (CEO) will lead the group throughout the tour, supported by local guides in various cities.

• What happens if I encounter problems upon arrival?

  If you cannot start your trip as scheduled, refer to the emergency contact details provided. If you have a pre-booked transfer and haven't met your representative within 30 minutes of clearing customs, you should make your own way to the starting hotel and seek a refund for the transfer from your travel agent upon return.

• Are international flights included in the tour price?

  Generally, international flights are not included. However, on some combo tours traveling between two countries, they might be. It is best to confirm with your GCO or booking agent.

• What activities are optional and not included in the base tour price?

  There are many optional activities available in each city, such as visiting the Eiffel Tower, Louvre, La Sagrada Família, Prado Museum, taking a Douro River cruise, or a day trip to Sintra. These activities typically incur additional costs.

• What is Planeterra?

  Planeterra International Foundation is a non-profit organization that leverages tourism to create income opportunities for local communities globally. They develop and support community-owned businesses, focusing on Indigenous people, women's empowerment, youth employment, and environmental protection, integrating these projects into tour operator itineraries. The tour operator is Planeterra's largest corporate donor.

• Are there any health considerations I should be aware of?

  It is your responsibility to consult with your travel doctor for up-to-date medical travel information, including any required inoculations, well before departure. Carrying a First Aid kit and hand sanitizers is recommended. Please note that tour leaders cannot administer drugs. You should also assess your physical ability to cope with the tour's travel style.

• Who should I contact in case of an emergency during the tour?

  In case of dire need, you should first contact the tour operator's Local Representative (if listed) or Local Office. If no immediate answer, leave a detailed message. Emergency contact numbers for the tour operator's offices in London, North America, UK, Germany, Australia, and New Zealand are provided, along with a global number.