Best Price Promise Policy


Our mission is simple, we want to make exploring and experiencing the world easier than ever before.  We endeavour to make sure you, our loved customer, are always getting the best value possible.  With that in mind we make sure we will not be beaten on price for any trip which we feature.  Below are our policy details.  Prices can change very quickly and very often so we must implement some form of policy to ensure any price promise request is met with and treated with the same level of due diligence for everyone.

if you have any comments or suggestions please feel free to contact us.

Best Price Promise

1.1 World Adventures Ltd promises you the absolutely lowest prices available. If you book with us and then find your travel arrangements on sale, and available, at a lower price on a comparable travel website, we will refund the difference to you. 
To be comparable, we must be able to confirm that the competitor price is based on exactly the same criteria as your booking including but not limited to duration, hotels, board basis, transport provided, meals and refreshments, activities etc.

1.2 The price to be matched must be generally available to book online and reserve immediately. Specifically the price should not be reduced by redemption of a voucher or loyalty scheme or group discount. We are also only able to price match bookings paid in full through World Adventures Ltd. The price comparison must be with a different tour operator to whom your booking is made.

1.3 The price match guarantee applies to each individual booking. 
Infrequently, competitor websites may display prices no longer available or otherwise incorrect and where we believe this could be the case we will check with the competitor / travel provider directly to make sure the price shown is accurate before refunding.

1.4 Here is how to claim: 
The person who placed the booking through World Adventures Ltd should make the claim by emailing us at pricematch@theadventurepeople.com within 24 hours of making a booking, putting the words ‘price match’ in the subject line and enclosing evidence of the lower price, for example a screen shot. 
We only allow a 24-hour claim period because pricing across the vast range of product is moving very frequently. We are promising you the best price when you book…not that a competitor won’t make it cheaper a week later!
We reserve the right to refuse any claim where we are unable to verify the claim to our satisfaction, in accordance with the above points.


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